Program Changes and Cancellations
If the ball is canceled or postponed, we will announce the change—if time permits—by e-mail, phone, a letter sent to your home, and on http://valicitysonceuponatime.org. You can get a refund of the full face value of your tickets if the ball is canceled or postponed. To confirm the date or time you may always call Josh Faith at 406-250-6144 or email firstname.lastname@example.org .
Donate Your Tickets
If you are unable to use your tickets to the ball, we will gratefully accept them as a tax-deductible contribution. Call Josh Faith at 406-250-6144 for more information. You can make this tax-deductible donation anytime up to seven (7) days before the ball.
Tickets purchased through the website are considered will call tickets. Will call means you purchase your tickets in advance, but pick them up at the venue on the night of the ball (as opposed to having them mailed or e-mailed.) Our lovely volunteers will have you on our list of names at the door.
How do I let someone else pick up my tickets?
To allow someone else to pick up your tickets at will call, you’ll need to write a note on your email confirmation that releases your tickets to another person. If you do not have an email confirmation, you must include the order number on the note as well a copy of your photo ID (the original purchaser.) Make sure the other person takes the note and his/her own photo ID to the show to pick up your ticket. The venue will keep your note. All tickets for one will call order must be claimed at the same time and each order can only be held under one name. Unfortunately, we cannot split a single order into multiple names.
When does will call open?
Typically, will call opens one hour prior to the door time. This means that if the doors open at 8pm, will call will be available at 7pm. Will call may not be claimed prior to the evening of the show.